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LEGAL NOTICE



Cofounders:
Romain Rongier, Cyrielle Moussay and Laurie Pinaud-Rongier

Legal information about the company:
Exclusive Villas – French Limited Liability Company with an equity of 10,200 €
French registration number R.C.S Fort de France 808 016 596
French NAF Code: 6831Z - Real estate agency
Professional card for property management N°202 G

Publication Manager: Romain RONGIER

Website publisher:
The website www.villaveo.com is published by the company: Exclusive Villas

Hosting servers:
Hoster name: Heroku
Company name: Salesforce
Address: One Market, Suite 300, San Francisco, CA 94105, United States
Phone number: 1-800-667-6389

Intellectual property:
The site and its components including logos, trademarks, identification marks, text, graphics, data relating to real estate, photographs and images of any kind, are the exclusive property of Villaveo. Therefore, without prior written authorization of Villaveo, the user cannot:
- reproduce, by any means whatsoever, all or part of the site or any of its components;
- exploit, market or distribute, for pecuniary interest or not, any part of this site such as advertisements, descriptions, data or photographs;
- modify, remove or alter in any manner whatsoever and whatever the process used, all or part of the components of the site.

Other information:
Villaveo / Exclusive Villas – French Limited Liability Company
Financial guarantee up to 120,000 € with GALIAN Insurance company
Financial guarantee for tourist services up to 40,000 € with GALIAN Insurance company

French CNIL

Declaration number: 1856756 v 0

According to the Act n°78-17 of 6 January 1978 on “Data Processing, Data Files and Individual Liberties”, this website and the private data processing realized through the website are subject to the obligation of declaration to the CNIL.

You may be asked to provide your personal data when you visit the website, including:

- during the booking of your accommodation on our website;
- to keep you informed of our special offers, promotions or any other operation, by registering on our website, or by subscribing to our newsletter.

It is your responsibility to verify that the information you provide when registering or at any other time, is correct and complete.

For a good follow-up of your request, we kindly ask you to inform us of any possible change you may have concerning the data you recorded while subscribing.

The person responsible for the treatment of the data provided by the user is: Romain RONGIER.

Villaveo is responsible for processing and managing all your personal information with the utmost confidentiality. This information is used by our internal departments for administrative and commercial purposes to process your order or to personalize the content of our offer and our thematic newsletters. In accordance with the 'Data Processing, Data Files and Individual Liberties' act, you have the right to access and rectify information concerning you. You may also, for legitimate reasons, oppose the processing of data concerning you.

To exercise any of these rights and obtain details of the information concerning you, simply contact:

Villaveo
Allée Hermann Littée, Quartier Bac
97224 Ducos, Martinique

Or send an email to: contact@villaveo.com

Do not forget to indicate your first name, last name and mailing address.

MangoPay is used as an external partner for payment by credit card and by using this site you agree to the Terms of MangoPay, in addition to the above conditions.

Review Publication Policy

At VillaVEO, we encourage every traveler to share their experience honestly. Reviews help us improve the quality of our services and assist future travelers in making their choice with confidence.

What We Accept

Reviews published on our website must:

  • - reflect a genuine experience in one of our accommodations;
  • - remain factual, respectful, and constructive;
  • - focus on objective elements (welcome, comfort, cleanliness, equipment, communication, environment, etc.);
  • - use appropriate and polite language.

What We Do Not Publish

To ensure a healthy and respectful space for expression, we reserve the right not to publish or to modify any review containing:

  • - offensive, defamatory, discriminatory, or hateful remarks;
  • - serious unverified accusations (e.g., racism, theft, assault, etc.);
  • - personal information (full name, address, phone number, unauthorized photos);
  • - off-topic content or statements that harm the reputation of others.

Moderation Rights

VillaVEO reserves the right to moderate, rephrase, or refuse the publication of any review that does not comply with this policy, while preserving the traveler’s freedom of expression. Travelers are, of course, free to leave a concise and objective review, even in the case of a disappointing experience.